Terms & Conditions

Last Updated: May 2026

These Terms & Conditions govern the use of the website and services offered by New Generation Dry Fruit and Spice Hub Pvt. Ltd. By accessing or placing an order, you agree to comply with these terms.

1. Company Information

New Generation Dry Fruit and Spice Hub Pvt. Ltd. is a wholesale and retail supplier of dry fruits, spices, pulses, seeds, and food products. We operate across India and provide both individual and bulk supply solutions.

2. Use of Website

By using this website, you confirm that you are at least 18 years of age or accessing under supervision of a guardian. Any misuse of the website, data scraping, or illegal activity is strictly prohibited.

3. Product Information

We ensure all product descriptions, images, and pricing are accurate. However, slight variations in color, packaging, or weight may occur due to natural agricultural product variations.

4. Pricing & Payments

All prices listed are in INR and inclusive/exclusive of applicable taxes as mentioned. We reserve the right to update pricing without prior notice due to market fluctuations in raw materials.

5. Orders & Acceptance

Order confirmation is subject to availability and verification. We reserve the right to cancel or reject any order due to stock issues, payment failure, or suspicious activity.

6. Shipping Policy

We deliver across India through trusted logistics partners. Delivery timelines may vary depending on location. Standard delivery time ranges from 3–7 business days.

7. Return & Replacement

Due to the nature of food products, returns are accepted only in case of damaged, expired, or incorrect items. Customers must report issues within 48 hours of delivery.

8. Bulk Orders

Wholesale and bulk orders are subject to separate pricing and agreement terms. Advance payment or partial advance may be required for large orders.

9. Intellectual Property

All content including logo, text, product images, and design is the property of New Generation Dry Fruit and Spice Hub Pvt. Ltd. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We are not responsible for indirect damages, delays, or losses arising from the use of our products or website beyond our control.

11. Privacy

We respect your privacy and ensure that personal data is protected. Information collected is used only for order processing and customer service.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.

13. Contact Information

For any queries related to these Terms & Conditions, you can contact us at:

📞 +91 9560350058
✉ info@newgenerationfood.com
📍 Gurugram, Haryana, India